It is the responsibility of the Call-Taker/Dispatcher to take routine and emergency calls from the public, members of the Belleville Police Service and other agencies. The Call-Taker/Dispatcher will dispatch members of the Belleville Police Service and the Deep River Police Service, as required.

Applicants for the Belleville Police Service position of Call-Taker/Dispatchers must meet or surpass the following minimum requirements and standards:

• Be a Canadian citizen or permanent resident of Canada and legally entitled to work in Canada.
• Be at least 18 years of age.
• Must possess a high-school diploma or equivalent.
• One (1) to two (2) years’ experience in customer service required.
• Have no criminal record for which a pardon has not been received.
• Be of good moral character and habits meaning that you are an individual other people would look upon as being trustworthy and having integrity.
• Be available to work varied hours including days, afternoons, midnights, weekends and holidays.
• If offered employment, must successfully complete all components of the internal Call-Taker/Dispatcher Training Program at the Belleville Police Service.

Recruitment steps for Call-Taker/Dispatcher:

1. Application Submission Review
2. CritiCall Assessments
3. Panel Interview
4. Psychological Assessment
5. Comprehensive Background Investigation (education, employment, personal history, credit and reference checks, as well as home visits)
6. Third-party medical examination.

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